Privacy Policy
Golden Key Home Care (“we,” “our,” or “us”) is a Pennsylvania-based home care agency. We are committed to protecting the privacy of anyone who visits our website or contacts us for services. This policy explains what information we collect, how we use it, and your rights regarding that information.
A Note on HIPAA
If you are a current or prospective client receiving home care services, the health information you share with us is protected under the Health Insurance Portability and Accountability Act (HIPAA). That information is governed by a separate Notice of Privacy Practices, which we provide to clients directly at the start of services.
This website privacy policy covers information collected through our website only— not clinical or health information exchanged through care delivery.
What Information We Collect
Information you give us directly:
- Your name, phone number, email address, and any message content submitted through our contact form
- Any information voluntarily shared when you call or email us
Information collected automatically:
- Basic technical data such as your browser type, device type, and general location (city/region level)
- Pages visited and time spent on the site, if analytics tools are active
- Cookies (see our Cookie Policy for details)
We do not collect sensitive health information through this website. Please do not submit protected health information via our contact form.
How We Use Your Information
Information you submit through our website is used only to:
- Respond to your inquiry
- Provide information about our services
- Follow up if you’ve requested a callback or consultation
We do not sell, rent, or trade your personal information to third parties. We do not use your contact information for unsolicited marketing.
Third-Party Services
Our website is hosted on Bluehost and built on WordPress. These platforms have their own privacy practices. We may also use:
WPForms to process contact form submissions
- Google Analytics to understand aggregate site traffic— no personally identifying information is collected through this tool
- Rank Math SEO— a backend tool that does not collect visitor data
Data Retention
Contact form submissions and email inquiries are retained only as long as needed to respond to your request or as required by applicable law. We do not maintain a marketing database of website visitors.
Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect information from minors through this site.
Your Rights
Depending on your state of residence, you may have rights to access, correct, or request deletion of personal information we hold about you. To make a request, contact us directly using the information below.
Security
We take reasonable technical precautions to protect information submitted through this website. However, no internet transmission is completely secure. Please do not submit sensitive personal or health information through web forms.
Changes to This Policy
We may update this policy periodically. The date at the top of this page reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this policy, please contact us:
Golden Key Home Care
1511 Tyson Avenue, Philadelphia, PA 19149
(215) 961-7755
info@goldenkeycare.com
Last Updated: July 2026